Privacy Policy –
How y988 Protects Your Data

This Privacy Policy applies to y988, the online gaming platform available at y988.win, and describes how we collect, use, store and protect the personal data of our players based in Pakistan. It covers the website, mobile app, and all services offered under the y988 brand.

By registering an account or using any part of the y988 platform, you confirm that you have read and understood this Privacy Policy. This policy forms part of your overall agreement with y988, alongside the Terms and Conditions and the Responsible Gaming policy.

We take your privacy seriously. This is not a formality — it is a working document that governs how y988 actually handles your information on a day-to-day basis. If you have questions at any point, you can reach our support team at any time.

This policy is written in plain English for Pakistan players (en-PK). Where technical or legal terms are unavoidable, we explain them in simple language alongside.

y988 collects personal data in several categories, each serving a specific purpose. Here is a clear breakdown of what we collect and why:

y988 collects your data through several channels, all of which you interact with directly as part of using the platform:

• Registration form: When you create a y988 account, you provide identity and contact information directly.
• Deposits and withdrawals: When you make a PKR transaction via JazzCash, Easypaisa, Raast or bank transfer, relevant payment references are recorded.
• Identity verification: Where we request a copy of your CNIC or other documents, these are submitted directly to our verification process.
• Platform activity: As you use y988 — browsing games, placing bets on cricket or slots, accessing your account — usage data is collected automatically.
• Device and browser: Technical data such as your IP address, browser type and device information is collected automatically when you connect to y988.
• Support interactions: If you contact our support team, the content of those conversations is recorded for quality and compliance purposes.
• Cookies and similar technologies: y988 uses cookies and tracking tools on the website and app. Full details are in the Cookies section below.

y988 does not purchase data from third-party data brokers or acquire your personal information from sources unrelated to your use of the platform.

Every piece of data y988 holds is used for a defined purpose. We do not process your personal information beyond what is reasonably necessary. Here are the main ways your data is used:

Running Your Account

Your identity and contact data are used to create and maintain your y988 account, verify your age and identity, communicate important account notifications, and allow you to log in securely. Without this, the platform simply cannot function for you.

Processing Payments

Financial data is used exclusively to process PKR deposits and withdrawals via your chosen payment method — whether that is JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards, or mobile wallets. We retain transaction records as required for financial accountability.

Fraud Prevention and Security

Technical and usage data helps y988 detect unusual activity, prevent unauthorised access, identify multi-account violations, and protect the integrity of the platform for all players. This is an ongoing process, not a one-time check.

Responsible Gaming

Usage data — including session length, deposit frequency and betting patterns — is monitored as part of our responsible gaming commitments. This allows y988 to identify potential signs of problem gambling and prompt players to use available tools such as deposit limits or self-exclusion.

Platform Improvement

Aggregated, anonymised usage data helps us understand which features players use most, which sports markets are most popular — for instance, PSL cricket and T20 internationals — and where the platform can be improved. This analysis does not identify you personally.

Marketing Communications

Where you have opted in, we use your contact details and preferences to send promotional messages about bonuses, new games, or sports betting events relevant to you. You can opt out of marketing communications at any time through your account settings.

y988 does not sell your personal data. We do not share it with advertisers, data brokers, or unrelated third parties. The only circumstances in which your data is shared are the following:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card networks receive the transactional data needed to complete your PKR deposits and withdrawals. These providers operate under their own privacy policies and are bound by financial data regulations.
• Identity verification providers: Where we use a third-party service to verify your CNIC or other identity documents, the relevant data is passed to that provider for verification purposes only.
• Platform infrastructure providers: Our hosting, security, and analytics service providers may process technical and usage data as part of delivering their services to y988. These providers are contractually required to handle your data securely and only for the purposes we define.
• Legal and regulatory obligations: y988 may disclose your personal data where required by applicable law or in response to a valid legal request. This includes cooperation with investigations into financial fraud or money laundering where required.

All third parties who receive personal data from y988 are required to maintain confidentiality and process the data only for the specified purpose. We do not allow our service providers to use your data for their own marketing or business purposes.

Given that y988 handles PKR financial transactions, payment data deserves its own section. Here is how we handle your financial information specifically:

What we store: y988 stores transaction references, amounts, timestamps, and the payment method type (e.g. JazzCash, Easypaisa). We do not store full card numbers or mobile wallet PINs. Where card payments are used, card data is handled by the payment gateway and is never stored on y988 servers in its raw form.

Verification requirement: Before processing a withdrawal, y988 may verify that the payment account belongs to you. This is a standard anti-fraud measure designed to protect your funds. We may ask you to confirm your JazzCash or Easypaisa account details, or provide a bank statement showing your name and account number.

Transaction records: Financial transaction records are retained for a defined period as part of our financial accountability obligations. This retention period is detailed in the Data Retention section below.

Third-party payment terms: When you use JazzCash, Easypaisa, Raast, or any bank, you are also subject to that provider's own terms and privacy policy. y988 has no control over how those providers manage data on their end.

y988 uses cookies and similar tracking technologies on the website and mobile app. A cookie is a small text file stored on your device when you visit a site. Here is what y988 uses and why:

• Essential cookies: These are necessary for the platform to function. They keep you logged in, remember your session state, and ensure security measures work correctly. These cannot be disabled without breaking core functionality.
• Analytics cookies: These help y988 understand how players navigate the platform — which pages are visited most, how long sessions last, and where players encounter issues. This data is aggregated and does not identify you personally.
• Preference cookies: These remember your settings, such as your preferred language or region, so you do not have to re-enter them on every visit.
• Security cookies: Used to detect and prevent fraudulent activity, including bot access and automated scraping of odds or game data.

You can manage cookie settings through your browser settings. Blocking essential cookies will affect your ability to use y988. Blocking analytics cookies will not affect your gaming experience.

y988 does not hold your data indefinitely. We apply the following retention principles:

• Active account data: While your account remains active, y988 retains your personal data as needed to operate the account and comply with applicable obligations.
• Closed accounts: When an account is closed — whether at your request or by y988 — we retain identity and transaction records for a defined period to satisfy financial record-keeping obligations and to handle any post-closure disputes.
• Transaction records: Financial transaction records are typically retained for a minimum of five years from the date of the transaction, in line with standard financial compliance requirements.
• Support communications: Chat and email support records are retained for up to two years from the date of the interaction, unless a longer period is required for an ongoing dispute or compliance matter.
• Marketing data: If you opt out of marketing communications, we retain a record of your opt-out preference to ensure we honour it going forward. We do not use data retained solely for this purpose for any other purpose.

After the applicable retention period has passed, personal data is securely deleted or anonymised so that it can no longer identify you.

y988 applies technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or loss. These include:

• Encryption in transit: All data transmitted between your device and y988 servers is encrypted using TLS (Transport Layer Security). Look for the padlock in your browser's address bar as confirmation.
• Encryption at rest: Sensitive data stored on y988 servers, including identity documents and financial references, is encrypted at rest.
• Access controls: Access to personal data within y988 is restricted on a need-to-know basis. Staff can only access the information necessary to perform their specific role.
• Session management: y988 uses secure session management practices including automatic session expiry after a period of inactivity.
• Fraud monitoring: Automated systems monitor for unusual account activity and flag suspicious behaviour for review.

While y988 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and do not share your login credentials with anyone.

As a y988 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe.

y988 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on y988 requires confirmation that you are 18 or older, and identity verification is used to enforce this requirement.

If y988 discovers that personal data has been collected from a person under 18, that account will be closed immediately, the data will be deleted (subject to any applicable retention obligations), and any deposits will be returned to the payment source after review.

Parents and guardians who believe a minor may have accessed y988 should contact our support team immediately so we can investigate and take appropriate action. We take underage access very seriously and act on all reports promptly.

y988 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or to comply with applicable requirements. When we make changes, the "Last updated" date at the top of this page will be revised.

For material changes — those that significantly affect your rights or how your data is handled — we will make reasonable efforts to notify you directly, for example via a notification in your y988 account or a message to your registered contact details.

Your continued use of y988 after a policy update takes effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with a change, you should stop using the platform and contact support if you wish to close your account.

If you have any questions about this Privacy Policy or how y988 handles your data, our support team is available around the clock. You may also find answers to common questions on the FAQ page.