Play Responsibly

y988 | Responsible Gaming –
Stay in Control, Play Safe

Gaming on y988 is meant to be enjoyable entertainment — nothing more, nothing less. This page gives you the tools, information and self-assessment resources to keep it that way, for every Pakistan player on our platform.

18+ Adults Only
Free Deposit Limits
Instant Self-Exclusion
24/7 Support Available

Six Ways y988 Supports Responsible Gaming

These are the practical commitments y988 makes to every player. Tools you can use today — no waiting, no complicated process.

Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit. Once set, the limit takes effect immediately. Reducing a limit is instant; increasing one requires a cooling-off period to protect you from impulse decisions.

Session Time Reminders

It is easy to lose track of time when you are deep into a PSL cricket match or a slots session. Set a reminder and y988 will notify you after a specified period of continuous play — so you can make a conscious choice to continue or stop.

Self-Exclusion

If you need a proper break, self-exclusion is available for a set period — or permanently. During self-exclusion, your account access is restricted and promotional communications are paused. This can be activated from account settings or via support.

Reality Checks

Enable in-session spending summaries so you can see how much time and money you have spent in your current session. Having this information visible in real time makes it easier to stay within the limits you set for yourself.

Cool-Off Periods

Not ready for full self-exclusion but feeling like you need a short reset? A cool-off period lets you temporarily suspend your account for a shorter defined window — days or weeks — without the formality of a full self-exclusion process.

24/7 Support

Our support team is available around the clock. If you are concerned about your gaming habits — or those of someone close to you — you can reach out to y988 support at any time. All responsible gaming queries are handled with discretion and care.

What Is Responsible Gaming?

Responsible gaming is about keeping your relationship with gaming healthy, balanced, and firmly under your own control. On y988, this means enjoying cricket betting, live casino, slots and other games as a form of entertainment — in the same way you might enjoy watching a PSL T20 match or a football game. It should never be seen as a way to earn money, solve financial problems, or recover losses.

The vast majority of people who play on y988 do so without any issues at all. They set a budget, enjoy the experience, and move on with their day. This page is here for that majority — to give everyone the information they need to keep gaming enjoyable — and also for the smaller number of players who may feel their gaming is getting out of hand and need practical tools to address it.

y988 is committed to providing those tools, making them genuinely easy to use, and being transparent about the risks so players can make fully informed choices. If you use the y988 mobile app, all responsible gaming tools are accessible from the same account settings menu as on the website — there is no separate process.

Gaming is entertainment. Set a budget before you start, treat any losses as the cost of that entertainment, and never chase losses. These three habits will keep your gaming healthy over the long term.

The Golden Rules of Safe Gaming

Experienced players tend to follow a few simple principles that keep gaming from becoming a problem. These are not complicated rules — they are just sensible habits that are worth building from your very first session on y988.

Set a budget before you play. Decide in advance how much PKR you are comfortable spending in a session or a week. Not how much you hope to win — how much you are comfortable spending as entertainment. Use the deposit limit feature to enforce this automatically so it does not depend on willpower in the moment.

Play for fun, not to make money. Casino games, slots and sports betting are all designed with a mathematical edge that benefits the platform over the long run. Winning happens — sometimes significantly — but it is not guaranteed and should never be relied upon. Treat any wins as a bonus, not a primary financial strategy.

Never chase losses. If you have had a losing session, the temptation to keep playing to "win it back" is one of the most common paths into problem gambling. Losses are the cost of entertainment, not a debt that needs recovering. Log off, take a break, and come back another time if you want to.

Keep track of time. Sessions can stretch longer than intended, especially during live cricket matches or late-night slots play. Set a time reminder in your account settings so the platform alerts you after a defined period. Taking regular breaks keeps the experience fresh and prevents fatigue-driven decisions.

Keep gaming separate from your finances. Never deposit money you need for household bills, food, rent or other essential expenses. Only ever play with discretionary income — money you have genuinely set aside for entertainment. Separate your gaming wallet from your main spending completely, and use a dedicated JazzCash or Easypaisa limit if that helps.

Do not play when you are emotionally low. Stress, anxiety, grief, or financial pressure are all states in which gaming decisions tend to get worse. If you have had a rough day, step back from the platform. Gaming while emotionally compromised significantly increases the risk of spending more than intended.

It is fine to enjoy y988 as part of your entertainment routine. The issue arises when gaming starts to affect your finances, relationships or mental state. Keep an eye out for the early signs covered in the section below.

Warning Signs to Watch Out For

Problem gambling can develop gradually — often so slowly that the person experiencing it is the last to notice. The following signs are worth checking against honestly, not just as a one-off but periodically as part of how you manage your gaming on y988.

Spending more than you planned. You consistently deposit more PKR than you originally decided you would — and find reasons to justify it each time.

Chasing losses. After a losing session, you feel a strong urge to keep playing until you have recovered what you lost, even if it means depositing more money.

Gaming interfering with daily life. Responsibilities at work, at home, or with family are being neglected because of time or money spent on gaming.

Borrowing money to fund gaming. You have borrowed from friends, family, or used a loan to deposit funds into your gaming account.

Hiding gaming activity. You feel the need to hide how much you are spending or how long you are playing from people close to you.

Gaming to escape stress. You regularly use gaming as a way to escape from problems, anxiety or negative emotions rather than as light entertainment.

Feeling restless when not playing. You feel irritable, anxious, or unable to focus when you are not gaming, and find yourself constantly thinking about your next session.

If you recognise several of the above signs in yourself, we strongly encourage you to use the self-exclusion tool in your account settings immediately, and speak with a trusted person in your life. Acting early makes a significant difference.

Protecting Young People

y988 is strictly for adults aged 18 and over. We use identity verification during registration to enforce this, and accounts found to belong to underage individuals are closed immediately with deposits returned.

If you share a device with younger family members — a common situation in many Pakistan households — we recommend taking the following steps to prevent accidental access to y988:

  • Always log out of the y988 app or website when you are finished playing, rather than leaving your session active.
  • Do not save your y988 login credentials in a shared browser or device.
  • Use a device PIN or fingerprint lock to prevent others from accessing your phone or tablet.
  • If children regularly use the same device, consider using the y988 app on a separate device or enabling parental controls at the device level through Android or iOS settings.

If you suspect a minor has registered on y988, contact our support team immediately. We take all underage access reports seriously and investigate them as a priority.

If Someone You Know Needs Help

Sometimes it is easier to notice a problem in someone else than to see it in yourself. If a friend or family member seems to be struggling with their gaming habits — spending money they cannot afford, becoming withdrawn, or hiding their activity — it is worth having a calm, non-judgmental conversation with them about it.

You can also contact y988 support on their behalf to ask about account restrictions or how responsible gaming tools work. We cannot share account details for privacy reasons, but we can explain the tools available and how to access them.

The most important thing is not to ignore the signs. Problem gambling, like most behavioural issues, responds much better to early action than to waiting until things become severe. A simple conversation can open the door to meaningful change.

All responsible gaming requests and communications are handled with complete discretion by our support team. You will not be judged for reaching out, and the process of setting limits or self-excluding will not affect your ability to play again once you feel ready.

Responsible Gaming Tools

Deposit Limit

Daily / weekly / monthly PKR cap. Instant to set, cooling-off to increase.

Session Reminder

Get notified after a set period of continuous play.

Cool-Off Period

Short-term account suspension — days or weeks.

Self-Exclusion

Medium or long-term account restriction. Available from settings or support.

Reality Check

In-session summaries of time and PKR spent.

Quick Self-Check

Ask yourself these questions honestly:

  • Do I often spend more than I planned to?
  • Do I chase losses to try and recover them?
  • Has gaming affected my work or family time?
  • Do I hide how much I spend from others?
  • Do I use gaming to escape stress or anxiety?
If you answered yes to two or more, consider setting tighter deposit limits or taking a cool-off period.

Need to Talk?

Our support team is available 24/7. Whether you need help setting a limit, want to self-exclude, or just need guidance — we are here.

[email protected]

All responsible gaming queries handled with full discretion.

10 Habits That Keep Gaming Healthy

Simple habits that experienced y988 players use to stay in control and keep gaming genuinely enjoyable over the long run.

01
Set a Weekly PKR Budget

Decide on a fixed amount each week before you play — and use the deposit limit feature to make it automatic.

02
Take Breaks Every 60 Minutes

Step away from the screen regularly. Use the session time reminder to prompt you automatically.

03
Never Play to Recover Losses

A losing session is over when you close the app. Starting a new session to "fix" it nearly always makes things worse.

04
Only Use Spare Money

Gaming funds should come from your entertainment budget — never from money set aside for bills, food or family needs.

05
Log Out When You Are Done

A clean session end prevents impulsive returns. Log out fully rather than leaving the app running in the background.

06
Avoid Gaming Under Stress

If you are anxious, frustrated or financially stressed, that is the worst time to open a gaming app. Wait until you are in a clear headspace.

07
Check Your Transaction History

Regularly review your deposit and withdrawal history in your account. Awareness of actual spend versus perceived spend is important.

08
Talk Openly About Gaming

Keeping gaming a secret from those close to you is a warning sign. If you can mention it casually, it is probably under control.

09
Use Cool-Off Periods Proactively

Do not wait until you have a serious problem to take a break. A planned two-week break every couple of months keeps perspective healthy.

10
Balance Gaming With Other Activities

Cricket matches, football, going out, family time — gaming should be one of many leisure activities, not the main one.

Responsible Gaming FAQ

Log in to your y988 account and go to Account Settings. Under the Responsible Gaming section, you will find the Deposit Limits option. Select daily, weekly or monthly, enter the PKR amount you want to limit yourself to, and confirm. The limit takes effect immediately. To decrease a limit, the change is applied at once. To increase a limit, a cooling-off period applies before the new higher limit becomes active.

A cool-off period is a short-term voluntary break — typically a few days to a few weeks — after which your account automatically becomes accessible again. Self-exclusion is a more formal restriction for a longer defined period, or permanently. During self-exclusion, marketing communications are also paused. If you are unsure which is right for your situation, contact y988 support and they will help you choose.

Yes. Any existing balance in your y988 account at the time of self-exclusion can still be withdrawn. Contact y988 support and they will process the withdrawal to your registered JazzCash, Easypaisa, Raast or bank account. You will not be able to place bets or deposit during the exclusion period, but your funds remain yours and are accessible.

You can update your marketing preferences at any time from Account Settings under Communication Preferences. Simply turn off promotional messages and they will stop. If you are on a self-exclusion period, promotional communications are automatically paused for the duration. You can also contact support to opt out manually if you have any difficulty with the settings menu.

Yes, without exception. y988 requires all players to be 18 or older. We use identity verification — including CNIC checks — to confirm age at registration and may request additional documents at any point. Any account found to belong to a person under 18 is closed immediately, with deposits returned after review. If you suspect a minor has registered, contact support immediately.

The most helpful thing you can do is have a calm, honest conversation with them about your concerns — without judgment. If they are open to it, guide them to the responsible gaming tools available in their y988 account settings. You can also contact y988 support on their behalf to learn more about the available tools. We cannot share account details for privacy reasons, but we can explain the process and help you understand the options.

Ready to Play Responsibly on y988?

Set your limits before your first deposit and keep gaming exactly what it should be — a fun way to follow cricket, explore slots and enjoy live casino on your terms, with PKR payments that work for Pakistan.

18+ only. Play responsibly. Gaming should always remain entertainment.